Customer Testimonials

Michelle is a very good listener, which makes for an excellent travel agent. She doesn't assume and yet she has a knack for filling in the blanks if there is necessary information needed to help you decide. I met with Michelle in person, spoke on the phone, and also emailed and texted with her. She had her hands full with me because I had a million questions and also wanted to see every single option within my parameters. I wanted to create a fun vacation for my family which included my 80-year-old mother, 2 kids in their early twenties, and my husband and me. I gave her my wishlist and she ran with it. And, I kept changing my mind. Michelle never made me feel like I was wasting her time or that my flip-flopping was a bother. She was great at helping me consider options to make for a smooth trip. My trip is now booked and we are working on adding the necessary details like a wheelchair rental, shuttle service, trip insurance, etc. She said she will track the trip when we go so that she will be able to anticipate any issues like delays or cancellations and will make herself available in case we need assistance while on our trip. I have used different travel agents three other times in my past and not once did I get this level of service, nor did I enjoy the exploration and planning as much as I have this time. Whitney Bade