Customer Testimonials

Over the last decade I have booked a couple of cruises through Expedia cruise ship centres and specifically through Erin Drayton -and also through some competitors. So I have something with which to compare my experiences. Right off the bat, I would have to say that my experience with experience with ExpediaCruise Ship centres and Erin was far better than others that I went through . In this area of the service/travel economy both timeliness and accuracy of information is very important- particularly if the prices advertised by the cruise line are varying day by day. In two different cruises booked a few years apart- I had booked through Erin. Both the first time and second one I found the information and help she provided as superb. Like any industry with customers - continued business is based on trust. Both cruises even a few years apart- I was able to immediate trust Erin and Expedia cruise ship centres and have a sense that the bookings and all matters related to cruise were in good hands. I have found both Erin and Expedia cruise ship centers very comfortable to work with . The competitors generally had trouble re-finding my customer information and were often in a hurry to get off the phone with regard to answering my questions- this was never the experience with Erin who was always timely and helpful and remember me as a customer. Lyndon Sundmark